TERMS OF SERVICE

OVERVIEW

Welcome to PetSuperBed. Throughout these Terms, the terms “we”, “us” and “our” refer to PetSuperBed.

PetSuperBed operates this website and online store, including the information, content, features, products and services made available through it (collectively, the “Services”). Our store is hosted by Shopify, which provides the e-commerce platform that enables us to offer our products and Services to you.

By visiting our website, using our Services or purchasing from us, you agree to these Terms of Service and any additional policies referenced herein, including our Privacy Policy and Refund Policy.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your country, state or province of residence, or that you have obtained any consent legally required to use the Services.

When placing an order or creating an account, you agree to provide accurate, current and complete information, including your email address, billing information, payment details and shipping information.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activities performed through your account.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to display and describe our products accurately. However, colors, dimensions and appearance may vary slightly depending on your device, screen settings, manufacturing process and other factors.

Product photographs and videos are intended to provide an accurate representation but minor differences between images and the delivered product may occur.

We reserve the right to modify product descriptions, specifications, pricing or availability without prior notice.

We may discontinue products or limit sales to particular individuals, regions or jurisdictions where permitted by law.

SECTION 3 – ORDERS

Submitting an order constitutes an offer to purchase the selected products.

We reserve the right to accept, reject or cancel an order where legally permitted, including in cases involving suspected fraud, payment problems, incorrect pricing, inventory issues or incorrect customer information.

An order is considered accepted once payment has been successfully processed and we have confirmed the order.

Please carefully verify your order details, including your shipping address, before submitting your order.

Returns, cancellations and refunds are governed by our Refund Policy and applicable consumer protection laws.

Products purchased through PetSuperBed are intended for personal or household use unless otherwise agreed.

SECTION 4 – PRICES AND BILLING

Prices, discounts and promotional offers may change without prior notice.

The applicable price is generally the price displayed at the time your order is submitted.

Any applicable shipping costs, taxes or other charges will be displayed during checkout where required.

You agree to provide accurate and complete payment and billing information.

By providing a payment method, you confirm that you are authorized to use it and authorize us and our payment providers to charge the amount associated with your purchase.

SECTION 5 – SHIPPING AND DELIVERY

Shipping and delivery times shown on our website are estimates unless explicitly stated otherwise.

Delivery times may be affected by carriers, customs procedures, destination country, weather, peak periods or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Where required by applicable consumer law, your statutory rights concerning delayed, lost or undelivered orders remain unaffected.

SECTION 6 – INTELLECTUAL PROPERTY

Unless otherwise stated, the content made available through PetSuperBed, including our branding, website design, graphics, text, photographs, videos and other original materials, belongs to PetSuperBed or is used under appropriate authorization.

You may use our website for personal, non-commercial purposes.

You may not reproduce, distribute, commercially exploit, republish or create derivative works from protected PetSuperBed content without our prior written permission, except where permitted by applicable law.

Shopify and other third-party names, trademarks and intellectual property remain the property of their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to tools, features or services supplied by third parties.

We do not necessarily control or monitor these third-party tools. Your use of them may therefore also be subject to the terms and policies of the relevant provider.

To the extent permitted by applicable law, we are not responsible for problems caused exclusively by third-party tools outside our reasonable control.

New features or tools added to our Services may also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites or services.

We are not responsible for the content, accuracy, security, availability or practices of independent third-party websites.

If you purchase products or services from a third party, that transaction is governed by the terms and policies of that third party.

You should review their policies before completing a transaction.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify.

Shopify provides the technology and infrastructure that enables us to operate our online store, but purchases made from PetSuperBed are transactions between you and PetSuperBed.

Shopify is not the seller of PetSuperBed products.

Your use of certain Shopify functionality may also be subject to Shopify's applicable terms and privacy practices.

SECTION 10 – PRIVACY

Personal information collected through our Services is handled in accordance with our Privacy Policy and applicable data-protection laws.

Because our store uses Shopify, certain personal information may also be processed by Shopify and other service providers necessary to operate the store, process payments, fulfill orders and provide our Services.

Please review our Privacy Policy for additional information about how personal information is collected, used and shared.

SECTION 11 – FEEDBACK AND REVIEWS

If you voluntarily submit reviews, suggestions, photographs, feedback or other content to us, you confirm that you have the necessary rights to provide that material.

Where legally permitted, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display and adapt that content for purposes connected with operating and promoting PetSuperBed.

Your submissions must not violate applicable law or the intellectual-property, privacy or other rights of third parties.

You must not submit malicious software, unlawful material, fraudulent reviews or intentionally misleading information.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Our website may occasionally contain typographical errors, inaccurate information or omissions relating to product descriptions, availability, pricing, promotions, shipping costs or delivery estimates.

We reserve the right to correct such errors and update information.

Where legally permitted, we may cancel an affected order and issue an appropriate refund if an obvious error materially affects the transaction.

Nothing in this section limits rights granted to consumers under mandatory applicable law.

SECTION 13 – PROHIBITED USES

You may use our Services only for lawful purposes.

You must not use the Services to violate applicable laws or regulations; infringe intellectual-property or privacy rights; distribute malware or harmful code; conduct fraud or impersonation; collect personal information unlawfully; send spam; interfere with website security; attempt unauthorized access; or otherwise disrupt the operation of the Services.

We may restrict or terminate access to the Services where we reasonably determine that these Terms have been violated.

SECTION 14 – AUTOMATED SYSTEMS AND AGENTS

Automated systems, bots, agents, scrapers or similar technologies must not access or interact with our Services in a way that circumvents security measures, access restrictions, CAPTCHAs or other technical protections.

We reserve the right to restrict automated access where necessary to protect our Services, customers or systems.

SECTION 15 – TERMINATION

We may suspend or terminate access to the Services where permitted by law if you materially breach these Terms, misuse our Services, engage in fraudulent activity or create security risks.

Any obligations or provisions that by their nature should survive termination will continue to apply.

SECTION 16 – DISCLAIMER OF WARRANTIES

We aim to provide accurate, reliable and functional Services.

However, to the maximum extent permitted by applicable law, we do not guarantee that the website will always operate without interruption, delay, security vulnerabilities or technical errors.

Nothing in these Terms excludes warranties, guarantees or consumer rights that cannot legally be excluded or limited.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, PetSuperBed and its service providers will not be liable for indirect, incidental, special or consequential losses arising solely from the use or inability to use our Services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including any mandatory consumer rights applicable to your purchase.

SECTION 18 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify PetSuperBed against reasonable losses, liabilities or claims resulting directly from your unlawful use of the Services, your material breach of these Terms or your infringement of third-party rights.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue to remain valid and enforceable.

SECTION 20 – WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with the policies referenced on our website, constitute the agreement governing your use of our Services, subject to any mandatory rights provided by applicable law.

SECTION 21 – ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent where such consent may lawfully be required.

We may transfer our rights or obligations in connection with a restructuring, sale, transfer of business or similar transaction, subject to applicable law.

SECTION 22 – GOVERNING LAW

These Terms and your use of the Services are governed by the laws applicable to the business operating PetSuperBed, subject to any mandatory consumer-protection rights that apply in the country where you reside.

Nothing in these Terms deprives consumers of protections granted by mandatory applicable law.

SECTION 23 – HEADINGS

Section headings are included for convenience and do not affect the interpretation of these Terms.

SECTION 24 – CHANGES TO THESE TERMS

The current version of these Terms of Service will be available on this page.

We may update these Terms from time to time to reflect changes to our Services, business practices or legal obligations.

Where required by applicable law, we will provide appropriate notice of material changes.

Continued use of the Services after an update constitutes acceptance of the revised Terms where legally permitted.

SECTION 25 – CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

PetSuperBed
Email: robydigital@proton.me